Written by: Ilia
Data recovery specialist, guest author, journalist.
Samsung Cloud is a convenient cloud storage which helps to sync all important data on any Samsung device. This service provides a possibility for you to create in real-time a backup copy of your contacts as well as notes, calendar, browser bookmarks, photos, videos and other smartphone content.
Samsung Cloud works together with Samsung phones in the same way as devices running under Android sync with Google Drive or devices running under iOS — with iCloud.
- The main features of Samsung Cloud
- Mobile data syncing
- Backups of apps
- Storing data on multiple devices at the same time
- Free and safe cloud storage
- Sharing information has become easier
- The disadvantages of Samsung Cloud
- It puts limitations on a memory type
- This software refuses to work with third-party apps
- What devices are supported by Samsung Cloud
- How to use Samsung Cloud on a mobile device
- How to create a backup copy of files in Samsung Cloud
- How to recover data from Samsung Cloud
The main features of Samsung Cloud
Mobile data syncing
This feature allows you to easily start using another device without losing your data or find the information you need when you don't have access to your phone. It can also help to recover important files (like photos or videos) and contacts, if your device is physically damaged and the data from it can't be retrieved in the service center.
Moreover, backup allows you to restrict access to your stolen smartphone via network so that hackers won't be able to steal your private data.
Backups of apps
In addition to contacts and files from the Gallery, Samsung Cloud saves data from the apps installed on your smartphone. Your personal information will be automatically downloaded to a new device, so that you won't have to enter it manually.
Storing data on multiple devices at the same time
All the information copied to the cloud storage can be accessed from any other Samsung device. You just need to log in to your account and start the syncing process. This is very convenient when you need to switch between your smartphone and tablet quite often.
Free and safe cloud storage
15GB of free space in Samsung Cloud is provided free of charge, but this volume can be increased via the device settings for additional fee if necessary.
Sharing information has become easier
Due to the capabilities of Samsung Cloud, you can create private links to selected files and share them with other users via network.
The disadvantages of Samsung Cloud
It puts limitations on a memory type
Only the data stored in the internal memory of your device can be synced with Samsung Cloud. SD cards and external media aren't supported.
This software refuses to work with third-party apps
At first, the users of Samsung Cloud were able to download data stored in any app installed on their smartphones. However, starting from February 6, 2018 this cloud storage stores data only from firmware which is preinstalled on a device. Thus the size of a backup copy is reduced, but the capability to save information from important apps is gone.
What devices are supported by Samsung Cloud
Since Samsung Cloud was developed not so long ago, it can be used only with new devices. Cloud storage isn't supported by all models under Galaxy 6, J3 and J7, smartphones under Galaxy Note 4 and tablets under Galaxy Tab A and Tab S2.
Moreover, the service is also unavailable on Verizon devices.
How to use Samsung Cloud on a mobile device
- Go to the main settings of your device
- Find "Cloud and accounts" (the name may vary slightly depending on the version of your operating system)
- In the opened menu select "Samsung Cloud"
- You can choose the settings of syncing that you prefer
Once cloud storage is set up, new data will be automatically sent to Samsung Cloud right after it's created.
How to create a backup copy of files in Samsung Cloud
In order to back up your data on Samsung device, follow these steps:
- Go to the main settings of your smartphone
- Then select "Cloud and accounts" > Samsung Cloud > Run
- If no Samsung account is linked to your device, you'll be prompted to sign in (which is necessary for further syncing)
- Sign in to your account and select "Manage cloud storage"
- In the opened menu select "Backup settings". There you can also enable the automatic saving of backups by clicking on the switch next to the corresponding item of the menu.
- Choose what you would like to sync with Samsung Cloud storage from the list
- In order to create a backup copy click "Perform backup" (the name may vary slightly depending on the version of your operating system)
The transfer of large files (such as videos) can consume a lot of traffic, so we recommend to specify in the settings that the process of syncing should be run only when your device is connected to a Wi-Fi network. This can be done by clicking on "Gallery" in the list of syncing and choosing "Sync only via Wi-Fi".
If there is an unlimited connection to 3G/4G, this feature doesn't have to be toggled on so the syncing of data will occur right after an update is made.
How to recover data from Samsung Cloud
You can recover data from a backup in the following way:
- Open "Android Settings"
- Select "Cloud and accounts"
- Go to "Samsung Cloud"
- In the opened menu find "Backup and restore" section
- Click on "Restore" and select the data you want to retrieve from your device.