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Recovering photos from Whatsapp: the best ways and programs


WhatsApp photos are not only stored in chats. The file you've accidentally deleted from one place is likely to be found somewhere else: in a conversation, its backup copy, or in your device file storage. If searching for it wasn't successful, try to recover that image via recovery programs for Android and Windows.

Table of Contents

The Easy Option: Ask for a copy of the photo from its sender or recipient.

Forwarded media is saved on the devices of all the participants of a WhatsApp chat. So iIf nothing works out, anthere's one obvious and easy way to get the file  which is to reach out to someone with whom you were chatting and sharing files. The sender or recipient of the image you need can send it to you again, and you'll save time that could be wasted on searching, adjusting and trying to figure out how the various recovery tools"Recuva" and its counterparts work.

If this isn't possible, or the sender/recipient needs help locating the file themselves, some of the following instructions may help.

Where are WhatsApp photos stored?

All photos that have ever been sent from your device or received via WhatsApp are automatically saved. On devices running Android, you'll find the multimedia from this messenger in the folder called WhatsApp in the internal memory.

There are three subfolders inside the WhatsApp directory. Open "Media" and find "WhatsApp Images"  and go through its contents. Generally, if a photo has been removed from a chat but not from your smartphone gallery, you'll find it in that folder.

On some smartphones and tablet models, the folder with WhatsApp files are stored on a removable media storage device, for example, a micro SD memory card, rather than on internal memory. This usually happens if you have a Chinese device with modified (rooted) firmware.

How to restore WhatsApp images from a backup file

In addition to the "Media" folder, there is a "Backups" directory inside the WhatsApp folder where all the backups are stored.

WhatsApp folder with photos
WhatsApp folder with photos

Messenger generates them automatically once a day/ week/ month if this function has previously been enabled in the settings. Backups are created every night by default.

If you've deleted a photo from Android Gallery and/or a chat which was sent more than a day ago, try recovering it from a backup. In order to recover images or a chat from a backup you have to:

  1. Uninstall WhatsApp messenger.
  2. Reinstall it.
  3. Enter your phone number in order to sign in to your account.
  4. When the system suggests recovering the data from your backup copy, agree to it.
  5. Wait for the installation and recovery process to complete.

Remember that your backup copy has the files which you've received within the last week. It's likely that the documents you're looking for won't be in that archive.

Moreover, we advise you to set up an everyday backup to prevent an accidental deletion of pics / data. You can do it via the settings in "Chats" section called "Chats backup".

How to recover WhatsApp photos from a chat

In the latest version of WhatsApp, media files and documents are stored on the server. Any of them can be downloaded again if you haven't deleted the chat in which they were sent. This can be done by either mobile and browser versions of the messenger.

In order to open the browser version on your computer:

  1. Open the link in a browser.
  2. Open the app on your phone and scan the QR code (Settings → WhatsApp Web).
  3. Wait until all your data is downloaded and you can use the messenger.
Recovering chat via the WhatsApp mobile app
Recovering chat via the WhatsApp mobile app

Using DiskDigger or Undeleter to find a deleted photo on your phone

DiskDigger or Undeleter apps for Android might be useful if you no longer have a chat with the image you need, but that image has previously been downloaded to your smartphone memory. These apps allow you to find deleted files that haven't been overwritten yet. This is possible because when you delete a file, it's only marked as a “suitable for overwriting” and not destroyed. Thus, accidentally erased documents and multimedia can be found, especially if it hasn't been a long time since their deletion.

The sequence of actions in DiskDigger or Undeleter mobile versions is the same:

  1. Launch one of the apps on Android.
  2. Choose a scanning path; in your case it should be the address of the folder with WhatsApp media files.
  3. Wait till the searching process is completed.
  4. Go through the results and mark the files you want to recover.
  5. Choose where to save the recovered pics and click "Recover."
DiskDigger photo recovery
DiskDigger photo recovery

How to retrieve deleted WhatsApp photos on an SD card via Recuva

The Recuva utility is a free desktop counterpart of the above-mentioned DiskDigger or Undeleter. Root isn't required for recovering photos with it, but this app only works with your phone’s SD card.

Recuva analyzes the memory of your gadget, which must be connected to a computer, and finds the files with the required extension. After the analysis is complete, you can select the images you need and recover them in a couple of clicks.

The procedure of WhatsApp photo recovery is the following:

  1. Download and launch Recuva. (It's free.)
  2. Select the storage device from which the document has been deleted, e.g."In a specific location".
  1. Enable deep scan ("Start" button);
  1. Select the desired file and recover it via the corresponding feature.

Questions - Answers

Is there a way to recover from your phone internal memory the WhatsApp photos (from WhatsApp photos folder) which were deleted when clearing the cache?

In theory definitely yes. When in practice it depends on too many factors. First of all, root access as well as installed DiskDigger for Android app (or alternatively Undeleter) are required. We recommend to waste no time since your photos may be overwritten by other apps.

I've deleted the WhatsApp app from my phone (Android 10 OS). Along with it all the app photos and videos were also deleted. How can I recover them?

  1. Reinstall WhatsApp mobile app on Android via Play Store.
  2. Link your account when launching the messenger for the first time.
  3. If you have a backup copy of WhatsApp data, you'll be prompted to restore it.
  4. Check whether the files are displayed now.

I was sent some photos and videos via WhatsApp. One morning I discovered that I saw only empty windows which then completely disappeared. What should I do to recover the photos?

The easiest way is to ask the other person to re-send the files. Since WhatsApp doesn't store any files on its server, you can only recover the data from backup copies, if you have any, of course (on your phone or Google Drive).

When I run WhatsApp I can't open the received photos. A notification appears stating that a SD card is missing.

  1. There might be some reading errors on your memory card due to which the messenger can't detect it. The solution is to check the storage drive for errors.
  2. If no errors are found, you have to format the SD card and / or recover the data stored on it.

My phone was reflashed. When installing WhatsApp, the data from the previous version was recovered. How can I recover the photos onto the phone with a new firmware?

It's unlikely that you'll be able to recover locally saved files (since all data is erased from the internal memory of a device when you reflash it). You can recover only the data from backup copies. Another way is to export photos and videos on your old phone and then import them onto your new phone.

[Whatsapp deleted photos]

I deleted my whatsapp in order to backup but I forget that it's been so long since I made a backup and now I lost most of the messages and photos; what should I do to restore Whatsapp media?

hi, all of my pictures were stored on google. yesterday i received a new phone and after logging on to gmail i saw all of my old photos but i forgot to backup whatsapp, so i took out the sim and put in my old phone and backed up whatsapp. once it was done, i put the sim in the new phone, downloaded whatsapp again. once doing so, all of the media on whatsapp (photos, videos) were uploaded to google but all of my old pictures disappeared! please help. thanks!

[Recovery of my whatsapp photos]

Whatsapp picture which was received to me was got deleted which was 2 years back mess. How could I retrieve it on Android? I wish you could solve my problem!

[Whatsapp deleted images]

I mistakenly deleted one of my chats with photos so I reinstalled my WhatsApp but I don't get them back. I tried using the WhatsApp database with the Es File Explorer and it did not work. I ended up deleting all the database there. is there any way I can get my photos back because i've lost everything now?

[How to recover data deleted from whatsapp]

I have Redmi 5a Android Mobile. By mistake all data since account opening is deleted from my whatsapp account. Please guide me how to recover all data even if backup files and database files are not available in internal storage. Can I restore whatsapp photos from How?

Please also give information that if we changed mobile numbers frequently, is whatsapp data lost stored on previous mobile number? If yes, how to recover it. Whether whatsapp account is single however mobile numbers are changed frequently ? If whatsapp account is single, on what name it is stored on and how to find it on website and how to recover all data (photos and videos) from this account?

Whatsapp images from a Transcend 128Gb SD card went missing. My phone is Asus_Z00LD. Android 6.0.1. After downloading from Whatsapp the photos were automatically saved on the SD card. When sorting on the SD card by folders, the photos disappeared. The new folders to which the photos were transferred aren't displayed. There are no last photos that I need in the cloud. I want to recover them. When trying to attach photos in WhatsApp, the missing photos are shown, but I can't attach or send them. Please give me a piece of advice on what I should do in such situation?

I had two versions of my photo folder, a local one which was cleaned up from duplicates and one in Whatsapp with all files backed up. I wanted to sync the cleaned up folder to the cloud so deleted the folder in Whatsapp which proceeded to delete the folder on the phone too. The files aren't in the Whatsapp bin nor are they anywhere on the phone. I have run diskdigger and several other photo recovery tools, but all i find is low res versions of the photos (640x300) rather than the photo itself. Any ideas?

[Recover deleted Whatsapp photos]

My ex deleted a bunch of extremely important photos off my Instagram account I’m desperate to get them back with the likes and comments, Instagram isn’t writing back I just want my account restored back to the date before it happened will they ever respond and do something like this? I’ll pay even I’m so desperate.

Nearly 2 years ago I was sent pictures by a contact. Since then, it has been deleted from my phone. I changed phones and lost the pictures. I would like to know if its possible to get back deleted photos from whatsapp by somehow getting into my account itself and digging through all my messages and media that has ever been received by my whatsapp account?

[Whatsapp photos and iphone photo recovery] 

Recuva software can scan iPhone? If yes how accurate it can? Because I lost 2yrs back photos and whatsapp photos pls help on this

Somebody has sent me pics and videos on whatsapp and I saw those pics and videos but after 30 mins sender deleted all those messages from whatsapp and at the same time all those pics and videos are also got deleted from my phone memory. I only have phone storage on my phone and i donot have any sd card in my phone. I did try apps diskdigger but those pics and videos I am unable to retrieve and recover. My chat backup is saved. Please help me now how can I recover those pics and videos again as I am sure it was seen by me and then deleted by sender 

[Deleted pictures from sender on WhatsApp Android device] 

Hi, I have a Samsung Galaxy S8 and received 2 images from an individual, who immediately after chose to "delete for everyone", so I no longer have these images in my chat. So too, these pictures are not to be found in any of my gallery folders. Is there any way I can get deleted whatsapp images?

[Deleted Messages and Photos on Whatsapp]


I have deleted the whole conversation. I wanted you recover but the number Im using will not be able to receive the verification code. Is there any other way?

I have deleted some of my Whatsapp photo from my conversation with my friend. I also lost my phone. Now i am using another android mobile. How could I recover whatsapp deleted images? My friends don't have those photos either

Vlad Brown, USA, Buffalo, WY

Vlad is a professional writer. He has expert knowledge in data recovery with 15 years of experience. He started his career as a journalist by reviewing PC and mobile apps. His current responsibilities are to keep track of users' questions and answer them. 

His current responsibilities are to keep track of users' questions and provide answers to them, write proven manuals, be the website technical support and also run a Youtube channel.

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