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How to restore WhatsApp chat deleted messages on Android

Submitted on 06/09/2019

With the advent of messengers (Whatsapp, Viber, Facebook), SMSmessages are gradually fading into oblivion. However, the same old problem of deleted messages is still relevant.

Most methods require a user to carry out some complex actions which don't always end positively. However, today we're going to show you a way to easily retrieve WhatsApp chat history.

How WhatsApp chats get deleted

Most often, WhatsApp chat history disappears:

  • after an accidental deletion, i.e. instead of "Add conversation" you clicked on "Delete chat. This often happens not due to user fault, but because of the inconvenience of a touchscreen;
  • after reflashing a phone: all data stored in internal memory is lost irretrievably;
  • after changing a phone: you have to reinstall the messenger and, as a result, all messages are lost.

The main ways of restoring a WhatsApp chat:

How to retrieve deleted chats in Whatsapp: the standard way

Fortunately, all WhatsApp chats are safely stored in backups.  Backups are made automatically on a phone every day and on a schedule.

Perhaps the easiest way to retrieve old WhatsApp messages is to delete WhatsApp and reinstall it. After specifying your verification number, you'll be asked if you’d like to restore a backup copy from Google Drive or import a local file with your messages history.

Recovering messages via Google Drive

When it is first launched, WhatsApp suggests enabling backing up your data to Google Drive cloud.

Accordingly, the most simple and obvious way to restore a chat is from a file stored in Google Drive.

How to restore messages from Google Drive backup copy:

  1. After installing Whatsapp, open the messenger and specify your phone number (the one you used before).
  2. Select the method of restoring in the "Restore chat history" window and click the "Restore" button.

Did you fail to find a backup copy?

If you can’t find a backup copy, it could be for one of the following reasons:

  1. You're using a different Google account, not the one you used in Whatsapp;
  2. You've specified a phone number which wasn't previously used in the app;
  3. The memory card is corrupted, has errors, or the file with the WhatsApp messages fails to open);
  4. There are no message backup copies on a memory card.

Restoring from a local file

If you didn't connect a Google Drive account to Whatsapp, there is another way: to restore messages from a local file.

Chat backup files are stored at /sdcard/whatsapp/. If you fail to find them, check the phone internal memory. If they aren't there, perhaps you've deleted them. If this is the case, see the following recovery method which uses Undeleter or DiskDigger programs.

Note. Google Drive saves only the last chat version, while the phone stores WhatsApp data from the last 7 days.

How to retrieve deleted WhatsApp chat history from a local file:

  1. Install a file manager, for example, ES Explorer or TotalCMD.
  2. Open the sdcard/whatsapp/databases folder. All chat backups are stored there. If there are no files, check main storage also.
  3. Select the file you want to restore from the list. (Its format should be msgstore-YYYY-MM-DD.1.db.crypt12.) Rename it to msgstore.db.crypt12.
  4. Uninstall WhatsApp from your phone (if it is still on the phone) and reinstall it again by downloading the latest version from Google Play.
  5. Specify the phone number you've used before during installing,
  6. In the "Restore chat history" window click "Restore" in order to import old chats and get back deleted WhatsApp messages.

Using EaseUS Data Recovery Wizard to restore messages

If backups were stored on a computer, you can use any software to retrieve deleted WhatsApp chat. This example uses EaseUS Data Recovery Wizard. In theory, it's possible to restore backups via the "deep scan" option. However, the chances of recovery are high only if backups did exist and not a lot of time has passed since their deletion.

Download EaseUS Data Recovery Wizard

To restore old WhatsApp messages:

  1. Select the disk where you stored backups.
  2. Click "Scan" and wait till the end of scanning.
  3. Sort files by their type.
  4. Restore them on a drive  via the "Recover" command.

There is a free alternative version of EaseUS Data Recovery Wizard called Recuva and its functionality is pretty much the same.

Using Undeleter to restore messages from phone memory

If chat backups were stored in device internal memory, try searching for them via the Undeleter app. The program scans phone memory and retrieves all the files it can get access to. Root access (superuser rights) is required for it to work.

Undeleter app for Android

Install SuperSU on Android

Note. Some manuals state that Undeleter helps to detect WhatsApp call history. In fact, it doesn't. The only thing this app is able to do is to recover lost backup files that were deleted by a user.

An alternative utility that might be able to restore WhatsApp conversations is DiskDigger for Android. It scans SD cards and internal memory. It's best suited for recovering photos and videos, but it might also find WhatsApp user files. (We haven’t tried this ability, so we only offer it as a suggestion. If you try it, we’d love if you would share your experience.)

Diskdigger for Android

Questions and answers

How can I retrieve deleted WhatsApp chat history on my phone that did not have any backup using Recuva.

The answer. Backups could have been stored on a SD card or device internal memory. In the later case, Undeleter can help but not Recuva.

Messages can be restored only if you haven't disabled backing up while setting up the messenger for the first time.

I accidentally deleted my WhatsApp chat backup copies. A chat with important data was among those copies. The story is empty, there is no chat. Is it possible to restore it somehow?

The answer. Check the Google Drive Recycle Bin. It is possible WhatsApp backup copies could still be there. If there are no messages in Google Drive cloud, search in phone memory for a local file.

As a last resort, you can ask the recipient of the messages to share their chat history with you.

I tried to fix an old mobile as the latest one has an issue. When I try to retrieve WhatsApp backups I have for that phone, I find 4 chats dated Sep 2017 Dec2016 and another 2 for 2012/2011. I retrieved 2017 and it should retrieve 4300 msg, but after several hours I find only 2000, though I have more than 8Gb free and it refuses to get any more. I need to keep all messages with a school group. Unfortunately I tried to retrieve and uninstall again and it got worse I lost the 2000 and got only 600. I installed a 3rd time, and made it worse: no messages before 2 June 2018. Now I cannot find these on a backup drive, nor  email. I have only one option on drive: delete :( Can I recover or have I lost it all?

The answer. Check whether there are any other backup copies: local files or on Google Drive.

Unfortunately, with each new attempt of recovery, the chances of success decrease. It is possible you've written new files over the original backup files in your repeated attempts, and the files are no longer available.

[I can't retrieve WhatsApp messages backup copy from my Google Drive]

A few days ago I deleted WhatsApp from my old phone after creating a backup copy on Google Drive.

Today I decided to download WhatsApp on that phone. I downloaded and started the recovery, but after some time an error saying that it was impossible to recover the latest copy occurred and offered to recover an older version. I immediately uninstalled WhatsApp, as it's crucial for me to recover WhatsApp chat.

I tried both rebooting the phone and reinstalling WhatsApp, but everything was of no use. I asked several of my friends and all of them were facing the same problem.

Please tell me how to restore WhatsApp chat history not from the Google Drive (cloud), but locally, i.e. from the phone? Before resetting the phone I made a local copy of the chat and saved it on a computer via a cable. After resetting, I created the WhatsApp folder, put Databases with msgstore.db.crypt12 file there and downloaded WhatsApp from the store. But no matter what I try, Google Drive is still offered during the recovery (I've already pressed “skip”) and nothing happens. And I even tried storing it on an SD card as well as on internal memory.

P.S. I need to recover the local copy  specifically, as the one stored in the cloud is an extremely outdated one.

The answer. To restore deleted WhatsApp messages:

  1. Install WhatsApp.
  2. Sign out of your Google account (unlink the account on your smartphone).
  3. WhatsApp folder must be stored on the same memory as before you reset it. (It's better to keep the whole WhatsApp folder instead of 1 file..
  4. Launch WhatsApp and enter your previous number. If you've done everything right, you'll find a local copy of chats  with a suggestion to “Recover”.

P.S. The most important point is to get rid of Google account on your device.

I need a small piece of advice regarding WhatsApp.

I had to perform a reset to factory settings and saved only msgstore.db.crypt12. There are no copies on Google Drive.

Is it possible to recover the WhatsApp chat history  in this case or should I give up?

The answer. Chats should be recovered without any problems, but only text with no media! Install WhatsApp, transfer your msgstore.db.crypt12 into the Databases folder, activate WhatsApp, and your chat history should be picked up.

If this method doesn't work, log out of your Google account and, most importantly, transfer your database file into the correct folder!

Hello everyone! Maybe somebody knows how to help me. Today I received a message in Whatsapp that I needed to delete, but I accidentally deleted all the photos from that chat too. Program backing up wasn't enabled. Is there a chance I can recover the attached photos?

The answer. No, you should ask the sender to send you the photos again.

How can I save the entire chat history and all the files so that after resetting I will be able to recover them? Are there any options on Android apart from Google Drive?

The answer. Copy the WhatsApp folder onto an external memory card or a computer via a USB cable. Then copy the folder back to your smartphone to the same memory area as where the folder was stored before. Only after that should you install WhatsApp.

Before doing anything create a local copy of your chats. (settings = chats = chats backup = click “Copy”.)

A girl I know has been a member of a group for a long time, and she has an important conversion there with photos. It's a very long chat. She bought a new phone and a new SIM card (with a new number which was also added to that group), She wants to somehow save the entire conversation from her old phone and leave this group. How can she restore WhatsApp messages? You can't select the whole conversation and forward it, you can only select each message individually, but the conversation is so long that it will take you more than 5 years. Please tell her what to do!

The answer. If you've downloaded WhatsApp from Google Play:

  1. You can change the WhatsApp phone number to the one of your new SIM Card.
  2. Create a server backup.
  3. Insert the SIM card into a new device.
  4. Log in to the same Google account as the one on your old phone.
  5. Install WhatsApp. It should find the backup copy and see the deleted messages.

This morning while attempting to block a contact, I accidentally clicked “mark as spam” and as a result the whole chat has been deleted (around 60 000 messages).

This conversation is extremely important to me.Please tell me how I can recover it? I tried different programs which search for deleted data, but they require root rights and I'm not sure whether they are enabled. The last local backup copy was created yesterday at 2:00. I've been using WhatsApp for more than 3 years and I'd prefer not to lose all the chats. If I delete the app and then recover it, will I lose the chats I've deleted in the morning and all the other with media?

Note. When data deletion started, I managed to copy onto the memory card a part of the media from this conversation (I turned off WhatsApp and saved the entire folder on the memory card).

What should I do in order to recover that chat? Android 7.0 Galaxy S7 edge

Thank you in advance.

The answer. Today's conversation will be gone, if you recover yesterday's copy.

First of all, create a copy of WhatsApp folder on a memory card or a computer.

Disable Google Drive. After that recover everything in the standard way.

Though it's not easy to recover media, if your WhatsApp folder has been created on a SD Card, it's very possible. You can recover it via Recuva, DiskDigger, etc.

If your WhatsApp folder has been stored on the internal memory, it's way more difficult.

  1. Recover from Google disk dated 1 April. A part of media will be recovered. (You can also see what other files you've managed to save and add to the media folder.)
  2. Uninstall WhatsApp. Replace the base file msgstore.db.crypt12 with yesterday's file.
  3. Install WhatsApp. (All yesterday's chats will be recovered with the text of conversations.)

I've accidentally formatted the whole internal storage of my phone and decided to install WhatsApp with further data recovery from Google Drive. The problem is that WhatsApp offers to recover only the data of the last backup (14 MB) instead of the full backup copy (about 1.5 GB). How can I recover the full backup copy from Google Drive? WhatsApp version is 2.18.13 Beta.

The answer. If you are looking at local backups for the full backup copy (the 1.5 GB), their content is the same. Local backups create a copy every day and store them all in one folder which can weigh in at 1.5 GB. The most recent copy is only 14 MB, and that is all that is needed.

According to you, every chat will be recovered from the cloud, if you recover the account on your new phone, right?

The answer. If you've created backups to the cloud on your old phone, then on the new phone with the same old account and the same number, WhatsApp will recover the chats from the cloud.

Photos have been deleted not from the gallery, but from 'Downloads' section. I didn't manage to recover the photos downloaded from the Internet and Whatsapp by any means. Why they were deleted is also unclear: I wanted to stop an uncompleted downloading process which I did but instead of doing what I actually commanded my phone has deleted not only the downloading but also ALL of the photos that were stored in 'Download' section. It didn't affect the other files. Nothing else has been pressed and it's not the first time I delete via 'Download' but this has never happened before.

The memory was full. In the setting under storage section there are several others, some of them are cached data and so on. I pressed on the other by mistake and photos which had been sent via WhatsApp were deleted from my phone. I tried to recover them via DiskDigger recovery app. I did recover them, but the photos are of smaller size and now when you open them, they're blurred. Is it possible to recover them in normal size? Thank you!

My problem is that when I was deleting all the photos from my old phone, I decided to transfer all of them via WhatsApp before deletion, but when I was doing it, some of them weren't downloaded to my new phone. At the moment, the screen of the old phone doesn't work. The question is whether I can somehow recover some of the photos? Is it possible?

On the 1st of September I took photos of my child and everything was alright with the photos as well as with the videos. I managed to send some files via WhatsApp. A few hours later, when I opened the Gallery I found a grey square with a lighting instead of the photos, which as I understand means that the photos and videos are corrupted. Those photos which I managed to send via WhatsApp can be opened, but in the Gallery it says that the photos aren't found. How can I restore deleted photos from whatsapp? Pleeeeease tell me..

I have the following problem: the device is Xiaomi Note 4X with no memory card. From the internal memory photos and videos were deleted. How can I recover them? Some photos and videos were received via Whatsapp.

I've accidentally deleted it. But I'm on a long business trip abroad. During WhatsApp recovery it asks for the code, but unfortunately I don't have roaming. How can I recover WhatsApp on Samsung s4 without downloading a new app as I need to recover the old and already registered one. For example, we can recover files from the Recycle Bin on a computer. Or any other way.

[recover clear whatsapp chats]


I am not able to retrieve whatsapp chats. Yesterday i performed function of clear chat from my phone of one particular person but when i reinstall whatsapp i am not able to recover the chats of that person.

Please help and suggest!!


[How to recover old whatsapp chat after 10 days from local storage]

I have left a group 10 days before and immediately deleted all chat from that group. Now I don't have Google drive backup but I have whatsapp database in my local storage. So can I recover that group chat which I deleted 10 days ago now?

[Retrieve old WhatsApp messages]

I have uninstalled WhatsApp and reinstalled it with a new number on my Android device… I did not deactivate my first account and Backup was also not done. I want to retrieve the chat history of one particular contact On a specific date…. is that possible….. it is very very important for me…. the contact has been lying to others about me regarding work and I need this chat as evidence to prove my innocence. Please help me to get back old whatsapp messages.

[Deleted messages]

I want to restore old deleted whatsapp chat in Icloud.i don't have back up. if logged in to Icloud from imyfone back ,it does not open,and if I signing out icloud from device it show you will lose all current data.i want to keep current data in phone and restore old whatsapp history in cloud

[All information is missing]

All my chats gets continuously deleted,I don't know how and why…and now my businesses information is down the drain.

I don't know what's happening,can you kindly help me in restoring all my old chats especially from 3 months back.

[Unable to retrieve chat]


I am trying to retrieve the chats I have deleted. I don't have memory card installed. I need your help, i tried many ways. I have samsung galaxy s7

[recovering messages]


I've got a question for recovering messages.

I've recently lost my phone and so while checking out the new models i used whatsapp on my old backup phone. Now I've bought a new phone and installed whatsapp on it, but when i recovered chat using the chat backup function, it only shows the messages recovered to the last backup, and not the latest messages on my backup phone.

Any suggestions on what i can do to sync the messages from my backup phone to my new phone?

[regarding chat backup]

Few days before my whatsapp became error and the process stopped… then reinstalling my whatsapp account my whole chats were deleted….I don't give backup to the Google drive…how to i recover my all the chats because all the chats are important for me… please say me the easiest way to recover my chats

[deleted recent whatsapp messages]

I accidentally deleted a few of today's whatsapp messages. Is there any chance/way to retrieve back those deleted messages from whatsapp?

thank you in advance for the help/answer.

[restore whatsapp data]

sir i am following es file explorer and reach to rename database but when i make rename as msgstore.db. as you said it comes task failed

[recover my messages]

I have unwillingly deleted the whatsapp database from storage…I didn't delete any message from app…how can I get back those messages I have lost???

[Can't recover whatsapp messages]

Please help, I stopped using my main line on my mobile, didn't back up the messages. Used another line and use the same whatsapp, now I'm back to my old number but can't find any received offline messages, is there a way I can get them back?

[Need to restore whatsapp chats and messages]

Hi Team,

When using whatsapp on my old android phone, I never took a backup. Recently I bought a new android phone by exchanging the old phone. Now i don't have my old phone with me. I did factory restore settings when exchanging. I started using the new phone with same contact number. Is it possible to recover deleted whatsapp messages from my old phone and to be restored in my new phone for the same contact number.

Kindly assist us if possible.

Accidentally one of my friends chat got deleted and in the anxiety I accidentally pressed backup after the messages were deleted…. I need those Messages badly and I'm not able to get it back….even after I tried with your steps..

[Regarding whatsapp messages]

Hello team am using a Moto X mobile unfortunately my WhatsApp has been uninstalled and now I installed my previous chat all messages are gone how do I get back do a needful

[how to recover a deleted chat]

I’ve deleted a whatsapp chat today morning without back up and then i backed up to local after deleting the chat. But now i need that chat. I tried deleting whatsapp and reinstalling it for the chat to restore, but i have all the chats except for that one deleted chat. I even installed the file manager after reading it from your website, but i cant open the databases. It says my phone doesnt have the app to open these files. And i don’t know what to do now. I’ve tried everything i know, and i still don't have that chat. It’s very important to me. I need it anyhow. Please help. Thank you.

[WhatsApp chat and media recovery]

Hi my phone was running out of storage and whatsapp had stopped it asked me a question to skip restore or restore but by mistake I touched skip restore and now all my chats n media are gone I really needed some imp chats how can i retrieve the chats n media though back was done I can't find anything on Google drive nor local files

[Restore chat]

I did not back up my WhatsApp chats since September 2019 and accidentally deleted some chats. Kindly assist to restore on my android phone

deleted messages

I deleted a message from my whatsapp chat and I want to get it back..because I have an evidence message there…please how do i get it back…I have tried deleting my whatsapp and installing it back but I still can't find it.please help me

Whatsapp Chat Recovery on iPhone

I used to have windows phone and currently i switch to iphone 7 . I installed whatsapp in my new iphone but mistakenly while installing whatsapp in new phone i left restore process which is used to load my previous chat history . Then I again do another mistake i restore my current chat history which leads me unable to restore previous chat history which i have been using. So, Can you help me to send me the process how to restore my whatsapp chat on iphone. Thank You.

restore messages

Unfortunately more than 2 years whatsapp chats have been deleted and would like to restore it back to my whats up window details like from I had received the messages from which no received. Generally if we open whats up chat room how it will appear on the screen same way I need to restore back all the messages with respective recipients.

How to recover messages deleted a month ago.

I would like to know how can I recover the messages which I deleted a month ago by doing the action clear chat on WhatsApp. I have uninstall and did reinstalled but then in that I couldn't find a month old data.

Recovery chat message

i was block and Report a whatsapp number.. i would like to retrieve back the chat history urgently for very important purpose.. What Should i do now? Awaiting your reply urgently.. Thank you"

Restoring WhatsApp deleted history

Dear problem solver I am in a precarious position and I have been trying for about 3 months to restore deleted chat and call log history on WhatsApp. It is the same phone but another person has deleted some critical chats, photos and call logs from WhatsApp. I have spent sleepless nights attempting to restore them by reading online tutorials and watching similar videos. However, my recovery effort has not yielded any luck so far. The phone and phone number has not been changed. I read about Google drive backup after the deletions. Now, I am backing them everyday but still I haven't been able to restore them. The deleted files are between November 2018 and February 2019. Your advice is highly appreciated.

Recovering chats in WhatsApp

I wish to recover my WhatsApp chats with a person which happened before 5 months… That is in last October… But l could only find the way to recover messages only of before 7 days… Is there is a possible way to recover the chats that happened before 5 months???

Can't seem to find my chats

My phone stopped working so I had to use my old phone till I buy a new one. I did a whatsapp recovery as usual but I can't seem to find the chats! The photos and pictures are perfectly restored in my gallery but there's no messages in my whatsapp.

to get deleted history of whatsapp

my whatsapp history was deleted from my phone. And i want to get it back because it was very important to me. otherwise i will lost my happy history.

Please help me.

Can't restore whatsapp text

i accidentally sent texts supposedly to my gf, but turns out it was actually to a family, and they all laugh at me. Lol. so i panicked and i accidentally selected the ""Delete for me"" button, which was wrong one because i should've choose the Delete for everyone. So can you help?

I tried to do the uninstall Whatsapp, and then Reinstall back, and restore messages. But the texts aren't there, so how?

Whatsapp messages

I restored my phone last week and now after one week again I installed the app and registered again. I can't find the conversations that I had and the messages I have from others during last week that I hadn't had whatsapp. How to recover deleted whatsapp chat without backup?

Whatsapp's '2nd Last Version' Chat Recovery

Sir,in the Note of 'How to restore from G-Drive' you said that G-Drive restores chats only from the last version. Seems like I am facing a problem due to this bcoz old media files from whatsapp are getting restored but chats of only today ie.the last version are getting restored, may be, due to the Note you mentioned. Is there a way to overcome it? I am fine if I don't get the very recent chat backups but need the old one…..Please help.

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